Case Study
Thornfields: Web-to-Print
About Thornfields
Thornfields specialise in providing high quality, relevant and interactive training workshops in a variety of subjects.
The Challenge
With hundreds of versions of different training manuals, to be called off in varying volumes, by multiple stakeholders, to be delivered to different destinations, there was a real need for process improvement, along with the potential to secure more cost effective print rates.
Pro-Active were contacted by Thornfields Operations team in order to streamline the process of purchasing training manuals and supporting printed documents, along with looking to seek cost savings at the same time.
The Solution
Pro-Active developed and built a cloud hosted web-to-print portal, with the Thornfields purchasing and operational staff in mind. The online portal had the capacity to host thousands of different press ready documents, with a shopping cart ordering facility, for calling-off print orders. In order to provide greater insight for the Thornfields staff, auto-alerts notify stakeholders of key events and by linking to courier platforms via API, Pro-Active integrated order, dispatch & tracking technology, in order to ensure the best possible delivery service.
Business Impact
The order process is now fully streamlined for multiple users and enables them to not only host the latest training documents but order a variety of supporting documents for delivery points all across the UK. Pro-Active's web expertise coupled with state of the art, full colour digital print facilities ensures Thornfields operational management team benefitted from the streamlining of the procurement process but also a significant cost saving in terms of procuring printed training manuals and documents.